Systems Engineer

Microsoft Infrastructure Management which includes

Active Directory Administration

• User and Computer Management
• DNS Service Management
• Sites and Services Management
• Group policies Management
• Active Directory Tuning
• Powershell Scripting for Task Automation
• Daily, Weekly, Monthly Reporting of AD Users and Groups

Exchange Server Management at PR and DR Site

• User management
• Email Group Management
• Meeting Room Reservation/Scheduling
• Defining Quota Policies
• Address Book Management
• Exchange Server DB Management
• Migration of users from Mailbox Databases to maintain DB Size
• DAG Management
• Log Management

Lync Server Management

• User Management
• Integration with AD & Exchange
• Upgradation and Maintenance 

File Server Management at PR and DR Site

• DFS Management for data Replication
• Folder Redirection Management for all Branch Users
• File Server Replication using DFS between PR and DR Site
• Share Permissions Management

Print Server Management at PR and DR Site

• Administering Print Server at PR and DR Site for Branches
• Administering Print Server for Corporate Office Printers
• Scheduled Maintenance of Print Servers across KMBL
• Branch and Corporate TS Servers Management at PR & DR
• Creating New Servers for Branches
• Resource Management and Planning for New Servers.
• TS Licensing Management
• Branch User’s Profile Redirection Policies Management

Patch Management

• Planning of Monthly Patching Activity based on Monthly Security Bulletin from MicrosoftPatching All Windows based Servers at PR and DR Site.
• Managing GFI Languard Server by Updating its Patches
• Coordination with Application and Other Relevant teams for Patch management 

Managing GFI Products

• Administration of GFI Languard for Windows Patching
• Administration of GFI Endpoint Security for Managing USB Access Across KMBL
• Administration of GFI Mail Essentials for Managing Antispam Filtering for Email Server
• Administration of Email Archiving using GFI Archiving Solution

Infrastructure monitoring 

• Administering Zabbix/SolarWinds Server at PR and DR Site.
• Configuring Custom reports and Alerts for Critical Server
• Maintenance of Zabbix servers

Resolving NOC Forwarded Alerts

• Active Monitoring Alerts received from Noc Team
• Taking action for Resolving critical issues on urgent basis
• Communication with Noc team with any planned activity and downtime of Servers. 

HDMS Tickets Resolution

• Resolving HDMS Calls on Daily Basis
• Creating Task and follow up to resolve tasks
• Infrastructure Level Change Management through Change Procedure in HDMS
• Adding Problem Resolution in Tickets related to MS Windows/VMware

VMware VSphere / OVS Management Which Includes

VMware Environment Management 

• Creating New Servers as per requirement
• Virtual Resource Management (Compute, Storage, Networks)
• V2V Migration
• P2V Migration
• Creating Templates to fulfill user requirement
• Installing and Managing Hypervisor Hosts
• Server’s Snapshot and Cloning
• User Management with SSO
• VRealize Operations Administration, Management and monitoring
• Patch management of ESXI Hosts
• Managing VMware Cluster across PR and DR Site
• Mapping Datastores on Hypervisors
• VMware Reporting with PowerCli  

DR Site Readiness Preparation for BCP /DR-Drill

Infrastructure Readiness for DR-Drill 

• Preparing/Managing Branch TS Servers for DR-Drill
• Preparing and Managing Print Servers
• Managing File Servers Replication
• Patch Management of DR-Site Servers
• Email Server Management at DR-Site
• Configuring HDMS Server by Restoring Latest DB during DR-Drill
• Configuring Email Routing
• DR- Switchover Activity During DR-Drill

Daily DR-Checklist

• Verifying and ensuring all Servers are Up and running at DR Site
• Daily Reporting of DR-Site Readiness via HDMS
• Resolving any Issue on DR Site if exist during verification

Audit and Compliance Assurance

Information Security Compliance & Audit 

• Point of Contact (POC) for IS Team for Security patching
• Configuration of Baseline Security for Servers.
• Assist IS Team for Verifying Baseline Security
• Monthly updates on Servers Patch Status
• Removing Vulnerabilities on Servers identified by IS Team
• Assisting IS Team with IS Auditing of Windows Environment

Assisting Internal Audit Team in IT Audit

• Providing required Information to Audit
• Assisting in Tasks related to Audit for IT infrastructure
• Assist in Verification of Audit policies to Audit Team
• Resolving the Audit Findings

Strong CAB management